CrownJewelz Terms and Conditions
Welcome to CrownJewelz. By accessing or using our website at https://crownjewelz.com, registering an account, or placing any bets on our platform, you agree to be bound by these Terms and Conditions in their entirety. We strongly recommend that you read this document carefully before using our services. If you do not accept these terms, you must not use our platform.
1. About Us and Regulatory Information
At Crown Jewelz, we operate as a licensed online casino under a Curaçao gaming licence. Our platform is operated by a company affiliated with Pink Partners. By creating an account at CrownJewelz, you acknowledge that you have read, understood, and accepted all terms set out in this agreement. These terms constitute a legally binding contract between you and us.
2. Eligibility and Account Registration
We only permit individuals who meet all of the following conditions to register and use our services at Crown Jewelz:
- You must be at least 18 years of age (or the legal gambling age in your jurisdiction, if higher)
- You must not be a resident of any restricted jurisdiction as defined by our compliance team
- You must not already hold another active account on our platform
- You must be acting on your own behalf and not as an agent for any third party
- You must provide accurate, complete, and up-to-date registration information
When you complete CrownJewelz login for the first time, we may request identity verification documents. We reserve the right to suspend or close any account where we believe the information provided is inaccurate or where eligibility requirements are not satisfied. To access the CrownJewelz casino login page, navigate to our homepage and use your registered email and password.
3. Your Account Responsibilities
Once you have registered at Crown Jewelz, you are solely responsible for maintaining the confidentiality of your login credentials. We will never ask you for your password via email or live chat. You agree to notify us immediately if you suspect any unauthorised access to your account.
- Keep your password secure and do not share it with anyone
- Ensure your contact details remain current and accurate
- Use our platform only for lawful personal entertainment purposes
- Notify our support team immediately of any suspected account breach
4. Deposits, Withdrawals and Payment Methods
At CrownJewelz, we support a wide range of payment methods to ensure a convenient experience for all our players. We accept deposits and process withdrawals via Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, Interac (e-Transfer), Bank Transfer, and a comprehensive selection of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, Bitcoin Cash, Ripple, TRON, and Solana.
Our Crown Jewelz platform imposes a minimum deposit of EUR 30 for card and bank transfer methods. Crypto deposits carry a lower minimum threshold, and welcome deposits start from £20. Our minimum withdrawal is EUR 30 for standard payment methods, with lower limits applicable for cryptocurrency withdrawals. We process all withdrawals instantly across all supported methods, though your financial institution may apply its own processing timelines. We may require KYC verification before releasing withdrawal funds.
5. Bonuses and Promotional Terms
We offer a variety of promotional offers at CrownJewelz. Below we outline the key conditions governing our bonuses. By claiming any CrownJewelz bonus, you agree to these specific terms:
5.1 Welcome Package
Our welcome package at Crown Jewelz delivers a 500% bonus up to £3,000 plus 150 Cash Spins spread across your first three deposits, with zero wagering requirements. The first deposit yields 200% up to £1,000 plus 50 Cash Spins, while the second and third deposits each deliver 150% up to £1,000 plus 50 Cash Spins. Cash Spins are issued in sets of 10 over five consecutive days, with a minimum qualifying deposit of £20. A Highroller option provides 200% up to £5,000 plus 50 Cash Spins on a minimum deposit of £500. We also offer a Crypto First Deposit bonus of 100% up to £500 on a minimum £20 deposit. Please note that players who activate the Highroller bonus are excluded from certain Royalty Club benefits.
5.2 Ongoing Promotions
At CrownJewelz Casino, we run a range of recurring promotions for our registered players:
- Royal Gem Collection (Tuesday): Free spins awarded based on your loyalty tier — 30, 70, or 160 FS depending on your level
- Royal Crown Reward (Wednesday): 75% up to £750 plus 75 Free Spins with a 25x wagering requirement over three days
- Weekly Cashback: Uncapped cashback credited every Tuesday at midday
- Tournaments: Regular competitive events with prize pools
- Royal Fortune Draw: An exclusive lottery-style prize draw available to our members
We reserve the right to modify, suspend, or withdraw any promotional offer at any time. Bonuses may not be combined unless explicitly stated. If you are looking for a CrownJewelz no deposit bonus, please check our promotions page, as such offers may be available for specific campaigns. Any CrownJewelz casino no deposit bonus will carry its own specific terms and eligibility criteria that we will communicate clearly at the time of the offer.
6. Royalty Club Loyalty Programme
Our Crown Jewelz loyalty programme — the Royalty Club — features seven tiers from Squire through to Crown Regent. We award Status Comp Points at a rate of 1 point per every £20/EUR wagered on slots. Cashback rates range from 2% at Squire level up to 20% for Crown Regent members, who also receive a £2,000 weekly prize and a dedicated weekly bonus. Upon completing the full Royalty Club journey, players may receive an invitation to our exclusive VIP Club, which includes a dedicated VIP manager, enhanced cashback rates, and premium perks. Membership in the VIP Club requires a minimum of three deposits on your account.
7. Responsible Gambling
We at CrownJewelz are committed to promoting responsible gambling. We provide tools including deposit limits, session time reminders, self-exclusion, and cooling-off periods. If you believe your gambling is becoming harmful, we encourage you to contact our support team immediately or visit recognised responsible gambling organisations. We will act promptly on any self-exclusion request you submit.
8. Prohibited Activities
When using the CrownJewelz app or our web platform, you must not engage in any of the following:
- Fraud, collusion, or use of software designed to gain an unfair advantage
- Providing false registration information or impersonating another person
- Attempting to hack, disrupt, or otherwise interfere with our systems
- Exploiting errors in our software or games to generate unintended winnings
- Opening multiple accounts to abuse bonus offers
We reserve the right to void any winnings, close any account, and report activity to relevant authorities where we identify a breach of these prohibitions.
9. Intellectual Property
All content on the Crown Jewelz platform — including graphics, logos, software, game content, and text — is protected by applicable intellectual property law. We grant you a limited, non-exclusive, non-transferable licence to access and use our platform for personal entertainment only. You may not reproduce, distribute, or commercially exploit any content from our site without our express written consent.
10. Limitation of Liability
We provide our Crown Jewelz casino services on an "as is" basis. While we work to maintain continuous availability, we do not guarantee that our platform will be uninterrupted or error-free at all times. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including any loss of data, profits, or gaming session interruptions beyond our reasonable control.
11. Amendments to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or through a prominent notice on our platform. Your continued use of CrownJewelz following such notification constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any updates.
12. Contact Us
If you have any questions regarding these Terms and Conditions, you can reach our team at CrownJewelz through the following channels:
- Live Chat: Available 24/7 directly on our website
- Email: support@crownjewelz.com
- Telegram: Available via our official channel
- FAQ: Comprehensive answers available in our Help Centre
We are here to assist you at any time and are committed to resolving any concerns promptly and fairly.
Content updated: July 22, 2026